Microsoft Office 2019 Professional + Windows 10 Professional | Bundle

We buy in large volumes and hand over the licence purely digitally: no disc, no packaging, no middlemen and no shipping costs.

You get the product key and the download link by email. Activation runs directly with Microsoft — it is the same software you would buy in a shop.

The product key, the download link for the installation file, an installation guide in English and the invoice with VAT shown separately.

All by email, straight after payment. It goes out automatically — nobody has to trigger it by hand.

Check your spam folder first. Emails containing a product key end up there more often than others.

You can also retrieve the key yourself at any time: all you need is your order number and the email address you ordered with.

With some email providers there are occasional delivery problems. If that happens, send us another address and we will resend it straight away.

Open Windows Settings, go to “System” and then “Activation”. Choose “Change product key”, enter the key and confirm with “Next” and “Activate”.

The machine needs to be connected to the internet while you do it. You do not need a download link for activation alone.

No. A Windows that is already installed can simply be activated with the key — your programs and files stay where they are.

If you would rather start fresh, the download link is included anyway.

Yes. It runs through the same place in Settings: change product key, enter the key, and Windows carries out the upgrade itself.

If an error appears while it does, write to us — this is a known sequence and we know the fix.

S mode blocks every installation that does not come from the Microsoft Store. You need to leave it once: Settings → System → Activation → “Switch to Microsoft Store”.

Leaving is free and cannot be undone. After that, activation runs as normal.

Open any Office file — in Word or Excel, for example — and go to “File”, then “Account”, and there choose “Change product key”. Enter the key and confirm.

Under “Account” you can then also see whether activation succeeded.

Yes, and this is the most common reason an installation does not complete. Leftovers from an earlier version — including a trial — get in the way of the new one.

Microsoft provides a dedicated tool that removes every version completely. We are happy to send you the link if you get stuck.

Both. You choose during installation which one you want — for most current machines, 64-bit is the right one.

Yes. The installation file we link to is the English version.

If you need another language, write to us before or after buying — that can be arranged.

Yes. For every product included you get its own key and the matching download link, all in the same email.

The programs can be installed and activated independently of each other.

Yes. You pay once and use that version permanently. There is no subscription, no monthly cost and nothing to renew.

Moving to a newer version is a new purchase — the version you bought stays yours.

Yes. The key has no expiry date: you can redeem it right after buying, or months later when the new machine arrives.

Yes. The invoice is created with your order and can be retrieved from the link in your order confirmation.

The VAT included is shown separately, so it is tax deductible.

Then it is not a cancellation but a fault — and we replace it.

Write to us with your order number and, if you can, a screenshot of the error message. That settles almost every case the same day.

No. These licences are for Windows. They are not compatible with Apple macOS™, Android devices or Chromebooks.